TERMS
& CONDITIONS
ACCEPTANCE OF
ORDER - OUR CONTRACT
When you place an
order on our website, you will view an order confirmation page and
receive an order confirmation email from Grand Prix Legends. This
page and email confirm receipt of your order and its details, they
do not form a contract to a sale at this point. Your order
represents an offer to us to purchase a product/products, which is
accepted by us at the point when we debit your card and dispatch
the goods to you.
AUTHORISING
ORDERS
When you place an order on
our website please make sure that your Account address is the
address your credit/debit card is registered to. Your card
authorisation process is checked against your Account address and
if it is not correct your card will be declined and your order
delayed until we receive the correct details from you.
PRICING
Try as we might, there
may be occasions when a product will be mispriced on our website.
Please be assured that we verify prices as part of our despatch
procedure. If a product's correct price is lower than advertised on
our site you will be charged the lower price. If a product's
correct price is higher than advertised on our site, we will, at
our discretion, either contact you for instructions before dispatch
or cancel your order and notify you of such
cancellation.
DELIVERY
Orders received before 1pm will be be
despatched within 48 hours (Monday to Friday) subject to
stock and payment clearance.
UK orders are sent on a 3-5 working day
service and can be dependant on our friendly postal
workers.
European and
Worldwide delivery can take up to 14 days after being
despatched and are subject to customs
clearance.
If there is going to be a delay for any
reason we will let you know. All quoted delivery times are based on
standard working days i.e. Mon - Fri (excluding public holidays
etc).
Most of our items are in stock awaiting
despatch unless a pre-order message is shown below the items
description.
To check stock availability please call our
Customer Service Department on 44 (0) 870 460 3456 option
3.
Most packages will require a signature on
delivery, so please give us a delivery address where someone will
be in to sign for the parcel (work, neighbour, friend etc). All
deliveries will be made Monday to Friday 9.00am to
5.00pm.
CUSTOMS
When ordering mail-order
goods from Grand Prix Legends for delivery overseas, you may be
subject to import duties and taxes which are levied once a shipment
reaches your Country. Any additional charges for customs clearance
must be borne by you, we have no control over these charges and
cannot predict what they will be. Customs policies vary widely from
Country to Country and you should contact your local customs office
for further information. Additionally, when ordering from Grand
Prix Legends, you are considered the importer and must comply with
all law and regulations of the country in which you are receiving
the goods
POSTAGE &
PACKING
The cost of postage and
packing for items ordered is displayed automatically in your
basket during the order process but for a complete breakdown the
costs are as follows:
|
United
Kingdom
|
UK |
| Total Cost |
Postage |
| Up to £69.99 |
£4.99 |
| Over £69.99 |
£7.99 |
|
International
|
EU |
Rest of the World |
| Total Cost |
Postage |
Postage |
| Up to £19.99 |
£10.00 |
£15.00 |
| £20.00-£49.99 |
£15.00 |
£20.00 |
| £50.00-£99.99 |
£20.00 |
£30.00 |
| £100-£149.00 |
£25.00 |
£35.00 |
| Over £150 |
£35.00 |
£45.00 |
We only charge you delivery
once per order, even if we send you more than one parcel. (The
full delivery charge is charged on the first parcel
despatched)
Due to higher shipping
rates, all orders to the CHANNEL ISLANDS will be
charged at the EU rate. Your shipping charge may be altered
manually to represent this.
For an additional £10.00
postage, we offer an Express service for UK Mainland only,
which will guarantee IN STOCK items to be shipped on the same day
on orders placed before 1pm. PLEASE CALL 0870 460 3456 TO
ARRANGE.
PAYMENT
We accept most major credit
and debit cards and we only process payment when an order is ready
to be despatched. Please note, if you are paying with
credit/debit cards we will obtain an initial authorisation
code on receipt of your order if the item you ordered is not
in stock.
OTHER WAYS TO
ORDER
You can order by Telephone
on 44 (0) 870 460 3456, Fax on 44 (0) 870 112 6367 or by
Post with UK Postal Orders or personal cheque. Cheques must be
payable in pounds sterling and drawn on a UK Bank. Please write
your full name and address on the back and make your
cheque payable to 'Grand Prix Legends' then
send to:
Grand Prix Legends
Unit 8 Quadrum Park
Peasmarsh
Guildford
Surrey
GU3 1LU
Please note that when
ordering by telephone, fax or post we require the product code
which can be found on the website by hovering over the product/s in
question. Please also state the size and colour your require if
applicable.
COLLECTIONS
For in stock items you
can come down to our premises in Peasmarsh, Guildford and collect,
PLEASE CALL 0870 460 3456 TO ARRANGE. We are open to customers from
9-5 during the week and 9-4 on Saturdays.
GIFT
VOUCHERS
Gift vouchers are available
in £25.00 denominations and can be ordered through our website, by
post, fax or telephone. Product Code: GV25.
THE DIECAST LEGENDS
'DOUBLE MONEYBACK' GUARANTEE
If you have placed an
order for a model car with us prior to its
release, and we fail to deliver that model to you, we
will pay you double the price of the model. The price relates to
the price of the model at the time of your order.
Offer only applies to
the following manufacturers:
Minichamps, Mattel,
Kyosho, Solido, Sunstar, Quartzo, Spark, IXO, Jadi, Universal
Hobbies, Exoto, CMC, GMP and Guiloy.
The 'Double Moneyback'
guarantee does not apply:
- To any manufacturer
not mentioned in the above list.
- If the
manufacturer cancels a model.
- To models that have already been released.
- If the manufacturer puts a model's release date back and we are
unable to deliver the model on a date previously stated by Grand
Prix Legends.
Due to the split
shipments of some manufacturers, not all back orders can be met
immediately after a model's release. If your back order is not met
within the first shipment, it will be fulfilled in the second
shipment at a later date, and is therefore not
applicable to the 'Double Moneyback' guarantee.
The 'Double Moneyback'
guarantee only applies to orders placed on or after 1st March
2007.
PRICE MATCH
GUARANTEE
Our price match guarantee
cannot be used in conjunction with other promotional
offers.
PROMOTIONAL
OFFERS
You will not be able
to combine promotional offers.
RETURNS
View our
Returns policy.
SALE PURCHASES
Products purchased during our Sale periods are subject to
our standard
Returns policy.
SIZING
Please click here to view our Size guide. Please note
measurements are approximate and vary from manufacturer to
manufacturer.
VIDEOS &
DVDS
The VHS
videotapes we sell are aimed at the UK market, and have been
recorded in PAL format (Phase Alternation Line). This means that
the tape will not be compatible with either NTSC, or SECAM players.
Please check carefully with your VHS guide to ensure that it is
capable of playing PAL format videotape, before making a
purchase.
The DVDs
we sell are primarily created using the PAL formatting system, and
are region code free (also known as region 0). However, a selection
of our DVDs are made from footage that was recorded using the NTSC
formatting system, or have been given a specific region code. If
you are purchasing a DVD that has been recorded using the PAL
formatting system, you will experience a loss of picture quality if
you play it on an NTSC machine, and vice-versa. If you purchase a
DVD that has been given a Region Code of 2, then it will not work
at all on a machine outside of that Region. You should find the
information regarding the technical aspects of a specific disc
within the copy of that product.
For your assistance, please
refer to the chart below for an explanation of which region code
you fall into. Please check carefully to ensure that the DVD you
are interested in is compatible with your player, before making a
purchase. If you are unsure of the region codes of any of our
discs, please email technical@grandprixlegends.com
and we will be pleased to assist.
|
Region |
Countries |
| 0 |
No Region Coding
(Will play in all regions)
|
| 1 |
United States of America and Canada |
| 2 |
Europe plus Turkey, Egypt, Arabia, Japan and South
Africa |
| 3 |
Korea, Thailand, Vietnam, Borneo and Indonesia |
| 4 |
Australia, New Zealand, Mexico, South America and the
Caribbean |
| 5 |
India, Africa, Russia and former USSR
Countries |
| 6 |
Peoples Republic of China |
| 7 |
Unused |
| 8 |
Airlines/Cruise Ships |
| 9 |
Expansion (often used as region free) |
USE OF
IMAGES
The images which appear in
our catalogues and on our website are the copyright of Grand Prix
Legends. They may not be used, copied or reproduced in any form
whatsoever without our express written permission. We do allow our
images to be used copyright free at a cost of £60 per image. Should
these images be used without permission, we reserve the right to
increase the charge to £100. Any enquiries please email
customer.services@grandprixlegends.com.
PRINTS
Frames are not included
unless stated in the product description.
CATALOGUES
We automatically send out
our own catalogues to all our customers. If you would like to stop
receiving catalogues please write to us at the address above or
email customer.services@grandprixlegends.com.
If however, you would like to receive our catalogues please email
Customer Services as above or
enter your details online.
NOTES
We
have taken as much care as possible to describe and portray items
accurately. Slight variations in actual goods or colour may
occur. We reserve the right to inform the customer of any incorrect
information before payment is taken.