TERMS & CONDITIONS

ACCEPTANCE OF ORDER - OUR CONTRACT

When you place an order on our website, you will view an order confirmation page and receive an order confirmation email from Grand Prix Legends. This page and email confirm receipt of your order and its details, they do not form a contract to a sale at this point. Your order represents an offer to us to purchase a product/products, which is accepted by us at the point when we debit your card and dispatch the goods to you.

AUTHORISING ORDERS

When you place an order on our website please make sure that your Account address is the address your credit/debit card is registered to. Your card authorisation process is checked against your Account address and if it is not correct your card will be declined and your order delayed until we receive the correct details from you.

PRICING

Try as we might, there may be occasions when a product will be mispriced on our website. Please be assured that we verify prices as part of our despatch procedure. If a product's correct price is lower than advertised on our site you will be charged the lower price. If a product's correct price is higher than advertised on our site, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

DELIVERY

Orders received before 1pm will be be despatched within 48 hours (Monday to Friday) subject to stock and payment clearance.

UK orders are sent on a 3-5 working day service and can be dependant on our friendly postal workers.

European and Worldwide delivery can take up to 14 days after being despatched and are subject to customs clearance.

If there is going to be a delay for any reason we will let you know. All quoted delivery times are based on standard working days i.e. Mon - Fri (excluding public holidays etc).

Most of our items are in stock awaiting despatch unless a pre-order message is shown below the items description.

To check stock availability please call our Customer Service Department on 44 (0) 870 460 3456 option 3.

Most packages will require a signature on delivery, so please give us a delivery address where someone will be in to sign for the parcel (work, neighbour, friend etc). All deliveries will be made Monday to Friday 9.00am to 5.00pm.

CUSTOMS

When ordering mail-order goods from Grand Prix Legends for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your Country. Any additional charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they will be. Customs policies vary widely from Country to Country and you should contact your local customs office for further information. Additionally, when ordering from Grand Prix Legends, you are considered the importer and must comply with all law and regulations of the country in which you are receiving the goods

POSTAGE & PACKING

The cost of postage and packing for items ordered is displayed automatically in your basket during the order process but for a complete breakdown the costs are as follows:

United Kingdom
UK
Total Cost Postage
Up to £69.99 £4.99
Over £69.99 £7.99

 

International
EU Rest of the World
Total Cost Postage Postage
Up to £19.99 £10.00 £15.00
£20.00-£49.99 £15.00 £20.00
£50.00-£99.99 £20.00 £30.00
£100-£149.00 £25.00 £35.00
Over £150 £35.00 £45.00

We only charge you delivery once per order, even if we send you more than one parcel. (The full delivery charge is charged on the first parcel despatched)

Due to higher shipping rates, all orders to the CHANNEL ISLANDS will be charged at the EU rate. Your shipping charge may be altered manually to represent this.

For an additional £10.00 postage, we offer an Express service for UK Mainland only, which will guarantee IN STOCK items to be shipped on the same day on orders placed before 1pm. PLEASE CALL 0870 460 3456 TO ARRANGE.

PAYMENT

We accept most major credit and debit cards and we only process payment when an order is ready to be despatched. Please note, if you are paying with credit/debit cards we will obtain an initial authorisation code on receipt of your order if the item you ordered is not in stock.

OTHER WAYS TO ORDER

You can order by Telephone on 44 (0) 870 460 3456, Fax on  44 (0) 870 112 6367 or by Post with UK Postal Orders or personal cheque. Cheques must be payable in pounds sterling and drawn on a UK Bank. Please write your full name and address on the back and make your cheque payable to 'Grand Prix Legends' then send to:

Grand Prix Legends
Unit 8 Quadrum Park
Peasmarsh
Guildford
Surrey
GU3 1LU

Please note that when ordering by telephone, fax or post we require the product code which can be found on the website by hovering over the product/s in question. Please also state the size and colour your require if applicable.

COLLECTIONS

For in stock items you can come down to our premises in Peasmarsh, Guildford and collect, PLEASE CALL 0870 460 3456 TO ARRANGE. We are open to customers from 9-5 during the week and 9-4 on Saturdays.

GIFT VOUCHERS

Gift vouchers are available in £25.00 denominations and can be ordered through our website, by post, fax or telephone. Product Code: GV25.

THE DIECAST LEGENDS 'DOUBLE MONEYBACK' GUARANTEE

If you have placed an order for a model car with us prior to its release, and we fail to deliver that model to you, we will pay you double the price of the model. The price relates to the price of the model at the time of your order.

Offer only applies to the following manufacturers: Minichamps, Mattel, Kyosho, Solido, Sunstar, Quartzo, Spark, IXO, Jadi, Universal Hobbies, Exoto, CMC, GMP and Guiloy.

The 'Double Moneyback' guarantee does not apply:

- To any manufacturer not mentioned in the above list.
- If the manufacturer cancels a model.
- To models that have already been released.
- If the manufacturer puts a model's release date back and we are unable to deliver the model on a date previously stated by Grand Prix Legends.

Due to the split shipments of some manufacturers, not all back orders can be met immediately after a model's release. If your back order is not met within the first shipment, it will be fulfilled in the second shipment at a later date, and is therefore not applicable to the 'Double Moneyback' guarantee.

The 'Double Moneyback' guarantee only applies to orders placed on or after 1st March 2007.

PRICE MATCH GUARANTEE

Our price match guarantee cannot be used in conjunction with other promotional offers.

PROMOTIONAL OFFERS

You will not be able to combine promotional offers.

RETURNS

View our Returns policy.

SALE PURCHASES

Products purchased during our Sale periods are subject to our standard Returns policy.

SIZING

Please click here to view our Size guide. Please note measurements are approximate and vary from manufacturer to manufacturer.

VIDEOS & DVDS

The VHS videotapes we sell are aimed at the UK market, and have been recorded in PAL format (Phase Alternation Line). This means that the tape will not be compatible with either NTSC, or SECAM players. Please check carefully with your VHS guide to ensure that it is capable of playing PAL format videotape, before making a purchase.

The DVDs we sell are primarily created using the PAL formatting system, and are region code free (also known as region 0). However, a selection of our DVDs are made from footage that was recorded using the NTSC formatting system, or have been given a specific region code. If you are purchasing a DVD that has been recorded using the PAL formatting system, you will experience a loss of picture quality if you play it on an NTSC machine, and vice-versa. If you purchase a DVD that has been given a Region Code of 2, then it will not work at all on a machine outside of that Region. You should find the information regarding the technical aspects of a specific disc within the copy of that product.

For your assistance, please refer to the chart below for an explanation of which region code you fall into. Please check carefully to ensure that the DVD you are interested in is compatible with your player, before making a purchase. If you are unsure of the region codes of any of our discs, please email technical@grandprixlegends.com and we will be pleased to assist.

Region Countries
0
No Region Coding (Will play in all regions)
1 United States of America and Canada
2 Europe plus Turkey, Egypt, Arabia, Japan and South Africa
3 Korea, Thailand, Vietnam, Borneo and Indonesia
4 Australia, New Zealand, Mexico, South America and the Caribbean
5 India, Africa, Russia and former USSR Countries
6 Peoples Republic of China
7 Unused
8 Airlines/Cruise Ships
9 Expansion (often used as region free)


USE OF IMAGES

The images which appear in our catalogues and on our website are the copyright of Grand Prix Legends. They may not be used, copied or reproduced in any form whatsoever without our express written permission. We do allow our images to be used copyright free at a cost of £60 per image. Should these images be used without permission, we reserve the right to increase the charge to £100. Any enquiries please email customer.services@grandprixlegends.com.

PRINTS

Frames are not included unless stated in the product description.

CATALOGUES

We automatically send out our own catalogues to all our customers. If you would like to stop receiving catalogues please write to us at the address above or email customer.services@grandprixlegends.com. If however, you would like to receive our catalogues please email Customer Services as above or enter your details online.

NOTES

We have taken as much care as possible to describe and portray items accurately. Slight variations in actual goods or colour may occur. We reserve the right to inform the customer of any incorrect information before payment is taken.

   

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